Social Media & Guest Experience Officer

An exciting opportunity has arisen for a motivated professional. Key Responsibilities: - Creating on-property photo/video content calendar - Run small paid local campaigns to drive direct bookings and F&B covers. - Owning DMs and review responses, curating guests' UGC (user-generated content) - Coordinating with the front desk and kitchen for timely capture. - Managing influencer/local partnership outreach. Requirements: - HND / B.Sc in any related field - Strong mobile photography/video - Instagram/Tiktok experience - Community management skills and a hospitality mindset. - Physical and social-driven bookings/reservation, F&B covers, engagement and review score improvements - Experience in handling a managerial position or coordination is an added advantage especially in an hotel industry.