Social Media and IT Manager at Domeo Resources International (DRI)

Main Function

The Social Media and IT Manager will develop, implement, and manage the company's social media presence, website, and IT infrastructure to ensure effective communication, brand awareness, and technical support.

Role Responsibilities

Digital Strategy and Planning

• Develop and implement digital communication strategies for the Company and its subsidiaries
• Align digital communication efforts with overall business and branding objectives
• Lead innovation in online engagement through emerging tools, platforms, and trends

Content Development and Brand Management

• Manage and maintain the company's website, ensuring it is up-to-date and accurate
• Oversee the creation, curation, and distribution of digital content (text, graphics, video, campaigns)
• Ensure consistent brand messaging and positioning across all digital platforms
• Manage the Company's corporate websites, social media platforms, newsletters, and digital campaigns

Online Engagement and Stakeholder Communication

• Drive audience engagement, community management, and client interaction online
• Develop targeted communication plans for stakeholders, partners, and investors
• Monitor and respond to online sentiment and reputation issues

Digital Marketing and Analytics

• Plan and oversee digital marketing campaigns (SEO, PPC, social media ads, email marketing)
• Track and analyze KPIs, digital performance metrics, and ROI of campaigns
• Provide data-driven insights and recommendations to management for continuous improvement
• Foster innovation, creativity, and teamwork in content creation

Crisis and Reputation Management

• Develop protocols for digital crisis communication and online reputation management
• Act promptly to mitigate risks associated with negative publicity or misinformation

Qualifications and Requirements

Education and Certifications

• Bachelor's degree in Communications or related field