Service Engineer at Sany Nigeria

About the Role

A reputable organization seeks a dedicated Service Engineer to provide comprehensive after-sales support to customers. In this position, you will be responsible for installation, maintenance, repair, and technical support to ensure optimal performance and customer satisfaction.

Key Responsibilities

Installation and Commissioning

• Assemble, install, and commission various products according to manufacturer specifications and industry standards
• Conduct thorough testing and commissioning procedures to ensure equipment functionality and safety

Maintenance and Repair

• Perform preventive maintenance tasks to minimize downtime and extend equipment life
• Diagnose and troubleshoot mechanical, electrical, and hydraulic issues using advanced diagnostic tools
• Execute timely repairs and replacements of faulty components

Technical Support

• Provide expert technical support to customers, addressing inquiries and resolving issues promptly
• Offer guidance on product usage, maintenance, and troubleshooting

Field Service

• Respond to service calls and conduct on-site inspections to assess equipment condition
• Collaborate with customers to schedule and coordinate service visits

Documentation and Reporting

• Maintain accurate and detailed service records, including maintenance logs, repair reports, and inspection findings
• Generate comprehensive reports on equipment performance, service history, and potential improvement areas

Required Qualifications

• Degree or Diploma in Mechanical, Electrical, or Mechatronics Engineering
• Minimum 3–5 years of experience in field service and equipment maintenance
• Strong technical knowledge of hydraulic, electrical, and mechanical systems
• Proficiency in troubleshooting and problem-solving techniques
• Excellent communication and interpersonal skills
• Willingness to travel and work flexible hours

Compensation

Competitive salary offered.