Service Delivery Officer (Technical Project Officer)

This vacancy presents a chance to join a leading organization. Key Responsibilities: - Update, Monitor and Input Presales tracker sheet for all Installation, survey, Trial/POC and activation requests. - Daily & Monthly report on presales tracker sheet. - Process account activations for newly installed links for both new and existing clients - Liaise with all stakeholder and ensure contracts are signed, submitted & documented for all client - Weekly handover reporting of newly installed accounts for Cooperate account, partners, resellers and dealers to Account Management. - Weekly reporting of new accounts that were recently activated to account department. - Ensuring the sales team are regularly updated with reports on the status of their Survey / Installation - To handle and process service request from sales person/reseller and communicate relevant information to the sales person/reseller - Maintain a good filing system for all signed contracts - All other duties as assigned by the Supervisor Competencies: - Ability to analyze & interpret data - Basic Knowledge of wired & wireless technology, LAN, WLAN infrastructure.