Server

An established company is recruiting for the following position. Position Overview: - The Server is responsible for delivering excellent customer service by efficiently serving food and beverages, maintaining service standards, and ensuring a positive dining and event experience for all guests. - The role requires professionalism, accuracy in food portioning, adherence to hygiene standards, and the ability to represent Puff & Glaze Ltd positively at all times. Key Responsibilities: The Employee’s key responsibilities shall include, but are not limited to, the following: - Portion food accurately in accordance with the company’s approved standard weights and serving guidelines. - Work collaboratively with kitchen, service, and event teams to ensure smooth and efficient daily operations. - Serve and portion food accurately during events in line with the company’s approved standard weights and service procedures. - Greet customers courteously and attend to them in a professional and friendly manner. - Ensure tables, service areas, and customer spaces are kept clean, orderly, and presentable at all times. - Adhere strictly to food safety, hygiene, and sanitation standards in line with company policies and regulatory requirements. - Serve food and beverages promptly while ensuring correct presentation and quality standards. - Respond politely and professionally to customer inquiries, requests, and complaints, escalating issues when necessary. - Represent Puff & Glaze Ltd professionally at all external engagements, events, and customer interactions. - Comply with all company policies, operational procedures, and management instructions. Required Qualifications: and Experience - Minimum of a secondary school certificate. - Previous experience as a Server, Waiter, or in a similar customer-facing role is an added advantage. - Experience in a restaurant, food service, hospitality, or event environment is preferred. - Basic knowledge of food handling, hygiene, and customer service standards.