Security Control Room Operator at DAG Industries Nigeria Limited

Position Overview

An exciting opportunity has arisen for a motivated professional to join our security team. The Control Room Operator is responsible for the effective monitoring of all security surveillance systems within the facility.

This role involves the use of CCTV, alarms, communication and access control systems to ensure real-time detection of suspicious activities, prompt incident reporting, and coordination with ground security personnel to safeguard company assets, staff, and operations.

Key Responsibilities

CCTV Monitoring and Surveillance

• Monitor live CCTV feeds to detect unusual, suspicious, or illegal activities
• Monitor alarms, access control systems, and communication devices continuously
• Track and record incidents, ensuring adequate logging of events
• Conduct routine checks on cameras to ensure operational functionality
• Identify, assess, and respond to security breaches, emergencies, or suspicious activities in real time
• Monitor fire alarms, intrusion alarms, and other emergency systems, ensuring prompt escalation where necessary
• Dispatch ground security personnel and coordinate their response during incidents
• Assist with visitor and staff access management through control systems

Incident Reporting and Response

• Immediately alert the CSO and on-ground security team of incidents or security breaches
• Maintain an incident logbook and prepare detailed daily reports
• Assist in the investigation by providing recorded footage and analysis
• Maintain clear and accurate communication logs and shift handover notes
• Provide real-time updates and situational awareness to supervisors, management, and emergency services
• Maintain confidentiality and handle sensitive information securely

Coordination and Communication

• Maintain constant communication with the CSO and other security personnel
• Support access control monitoring at entry and exit points
• Provide real-time intelligence to guide response teams