Sales Executive (E-commerce Support) at Agurate Online Limited

About the Role

We are seeking a dynamic and results-driven Sales Executive to join our team. The ideal candidate will drive sales through customer acquisition and relationship management while supporting our online sales channels with social media engagement. This role requires a proactive individual who is passionate about sales, understands digital customer behavior, and is eager to contribute to growing our e-commerce presence.

Key Responsibilities

Sales & Customer Engagement

• Achieve and exceed individual and team sales targets across e-commerce platforms
• Identify and pursue new customer acquisition opportunities through both online and offline channels
• Build strong customer relationships by responding to inquiries, handling objections, and providing excellent post-sales support
• Collaborate with the E-commerce team to ensure seamless order processing, fulfillment, and customer satisfaction

E-commerce Operations Support

• Work closely with the E-commerce team to track online sales performance and identify growth opportunities
• Assist in managing product listings, descriptions, and updates across e-commerce platforms
• Monitor competitor activity, pricing, and promotional trends to support sales strategy

Social Media & Digital Engagement

• Support the execution of social media marketing activities including posting, responding to comments, and engaging with followers
• Monitor customer interactions and feedback on social media, escalating issues when necessary
• Collaborate with the marketing team to align social media activities with overall sales goals

Requirements

• Bachelor's Degree in Business Administration, Marketing, or related field
• 2–3 years proven experience in sales, e-commerce, or customer-facing roles with social media experience
• Basic knowledge of social media platforms (Instagram, WhatsApp, and other relevant channels)