Sales & Enrollment Specialist at Amy Consulting

About the Role

Amy Consulting seeks a proactive, customer-focused Sales & Enrollment Specialist to manage the full sales and enrollment cycle, drive conversions, and deliver an exceptional customer experience. The ideal candidate will demonstrate strong communication skills, a solid understanding of sales funnels, and the ability to guide prospective clients from initial inquiry to successful enrollment.

Key Responsibilities

• Manage leads from first contact through follow-up, conversion, and onboarding
• Execute sales strategies across inbound, outbound, and partnership channels
• Conduct consultations with prospective clients, understand their needs, and recommend suitable programs
• Maintain and optimize the enrollment funnel to ensure maximum conversion rates
• Track and manage sales activities using CRM tools while ensuring an accurate and up-to-date pipeline
• Prepare and share weekly sales reports, forecasts, and performance updates
• Support marketing campaigns by providing feedback on lead quality and customer behavior
• Provide timely responses to inquiries via calls, emails, and social platforms
• Deliver excellent customer experience throughout the sales and enrollment journey
• Assist in developing sales scripts, FAQs, and objection-handling resources
• Identify opportunities to upsell, cross-sell, or promote relevant programs

Requirements

• Bachelor's degree in Business, Marketing, Communications, or a related field
• Minimum 3 years of proven sales experience; experience in education, EdTech, consulting, or training services is an added advantage
• Strong understanding of sales pipelines, CRM tools (including GoHighLevel), and performance metrics
• Excellent communication, presentation, and customer engagement skills
• Demonstrated ability to meet and exceed sales targets
• Strong problem-solving abilities and a results-driven mindset
• Proficiency with sales tools and reporting software

Location

Lagos, Nigeria