Retail/Business Banking Officer at Regent Microfinance Bank Limited

About the Role

An exciting opportunity has arisen for a motivated professional to join our banking team. In this role, you will drive business growth while delivering exceptional service to retail and business customers.

Key Responsibilities

• Identify, acquire, and manage new and existing retail and business banking customers
• Develop and execute strategies to grow deposits, loans, and overall customer portfolio
• Conduct credit assessments, prepare loan proposals, and ensure proper loan documentation
• Monitor loan repayments and maintain portfolio quality to minimize credit risk
• Cross-sell banking products and services to maximize customer value and engagement
• Maintain strong client relationships through excellent service delivery and after-sales support
• Prepare periodic reports on sales performance, client feedback, and market trends
• Collaborate with internal teams to ensure smooth account opening, loan processing, and service delivery

Required Qualifications

• Bachelor's Degree in Business Administration, Banking & Finance, Economics, or related field
• Minimum of 2–4 years of experience in retail or SME banking (preferably within a Microfinance or Commercial Bank)
• Proven track record in deposit mobilization, loan sales, and portfolio management
• Strong understanding of credit analysis, financial statements, and risk management
• Excellent communication, interpersonal, and negotiation skills
• Proficiency in Microsoft Office and digital banking tools
• Self-motivated, goal-oriented, and able to work independently or in a team
• High ethical standards, integrity, and attention to detail

Preferred Skills

• Customer relationship management
• Sales and target orientation
• Analytical and reporting skills
• Problem-solving and decision-making ability

What We Offer

• Competitive compensation and performance-based incentives
• Continuous learning and professional development opportunities
• A supportive and innovative work environment
• Opportunities for career growth within the bank