Retail Store Manager at Zatagreen Limited
Confidential
Lagos, Nigeria
Permanent
Published 1 month ago · Expires 3 weeks from now
Job description
## Title: Retail Store Manager
About the Role
We are seeking a qualified Retail Store Manager to join our team. In this role, you will be responsible for driving business growth, maintaining operational excellence, and delivering exceptional customer experiences.
Key Responsibilities
- Develop and implement business strategies to expand customer base, increase store traffic, and optimize profitability
- Consistently meet and exceed sales goals
- Ensure high levels of customer satisfaction through excellent service delivery
- Complete store administration and ensure compliance with all policies and procedures
- Maintain outstanding store condition and visual merchandising standards
- Report on buying trends, customer needs, and financial performance
- Propose innovative ideas to increase sales and market share
- Address and resolve customer issues professionally and promptly
- Model high standards of behavior and performance
- Demonstrate honesty and integrity in all business dealings
- Perform additional store manager duties as assigned
Required Qualifications
- Bachelor's Degree in a relevant field
- 2–3 years of relevant work experience
- Proven successful experience as a Retail Store Manager
Required Skills
- Leadership skills and business acumen
- Customer management expertise
- Strong organizational skills
- Excellent communication and interpersonal skills