Retail Sales Associate at Persianas Retail Limited

About the Position

We are looking for a driven, goal-oriented Retail Sales Associate to join Persianas Retail Limited in Lagos. In this role, you will provide excellent customer service, meet and exceed sales targets, and assist customers in identifying their needs while promoting our products and services. You will play a key role in maintaining a welcoming store environment, resolving customer issues promptly and professionally, and contributing to the overall success and growth of the business through strong communication and sales skills.

Key Responsibilities

• Greet and welcome customers to the store in a friendly and professional manner
• Assist customers in making buying decisions by offering a variety of products and sharing detailed product information
• Assist with inventory count and stock management, and stay informed about product features, benefits, and pricing
• Ensure store cleanliness and maintain general store appearance standards
• Promote store sales revenue by meeting and exceeding sales targets
• Handle customer inquiries, complaints, and returns in a timely and professional manner
• Process transactions, including cash handling, credit card transactions, and gift card sales
• Work in adherence to store operations policies and all other company policies and procedures
• Perform other ad hoc duties as assigned by management

Requirements

• Minimum of a high school degree
• 3 years' experience as a retail sales associate or in a similar role
• Excellent verbal and written communication skills
• Proficiency in using computer software and POS systems
• Basic math skills
• Excellent customer service skills
• Strong multitasking abilities
• Strong people management skills
• Understanding of the retail sales process