Restaurant Supervisor at Mopheth Group

About the Role

We are seeking a Restaurant Supervisor to join our dynamic team at Mopheth Group. In this role, you will oversee daily restaurant operations, ensure exceptional customer service, and support the Executive Chef by providing timely operational reports. You will play a key part in driving sales performance while maintaining the highest standards of service and quality.

Key Responsibilities

• Supervise restaurant staff and ensure smooth daily operations
• Maintain high standards of customer service and resolve client issues promptly
• Monitor sales performance and work towards achieving set targets
• Prepare and submit operational reports to the Executive Chef
• Ensure compliance with hygiene, safety, and quality standards
• Train and motivate team members to deliver excellent service
• Handle service-facing interactions with clients professionally and fluently
• Implement innovative ideas to improve efficiency and customer experience

Required Qualifications

• Minimum OND/HND qualification or equivalent in Hospitality Management or related field
• Previous experience in restaurant supervision or similar role

Essential Skills

• Fluent communication and interpersonal skills
• Strong leadership and team management abilities
• Critical thinking and problem-solving skills
• Ability to multitask and work effectively under pressure
• Sales and customer service orientation

Core Competencies

• Hardworking and proactive approach
• Team player with leadership qualities
• Innovative and detail-oriented mindset
• Strong organizational and reporting skills