Restaurant Manager at Emmix Global Limited

Job Summary

We are seeking an experienced and dynamic Restaurant Manager to oversee the daily operations of our restaurant. The ideal candidate will be responsible for maintaining high standards of food, service, and customer satisfaction, while ensuring profitability and a positive working environment.

Key Responsibilities

• Oversee both front-of-house (FOH) and back-of-house (BOH) operations, ensuring smooth service and communication between teams
• Recruit, train, supervise, and evaluate staff performance. Provide coaching and feedback to improve service quality
• Monitor food, beverage, and supply inventories. Order supplies as needed and ensure efficient stock rotation
• Maintain high standards of hygiene, safety, and sanitation in compliance with local and national regulations
• Handle customer inquiries, feedback, and complaints in a professional manner to ensure guest satisfaction
• Assist with menu planning, promotions, and marketing initiatives to attract customers and drive revenue
• Manage labor costs, scheduling, payroll, and implement cost-control measures
• Prepare daily, weekly, and monthly financial reports. Track sales, budget variances, and performance metrics
• Ensure all restaurant equipment is maintained and operations are not disrupted by breakdowns or lack of resources

Qualifications & Skills

• Education in Hospitality Management, Business Administration, or related field is an advantage
• Minimum of 3 years experience in a supervisory or management role in hospitality or restaurant operations
• Strong knowledge of food and beverage operations, portion control, and quality standards
• Excellent leadership, communication, and customer service skills
• Ability to work effectively under pressure in a fast-paced environment
• Good organizational and time management abilities
• Competent with restaurant POS systems and basic financial management