Relationship Officer - Business Development(Banking) at Stresert Services Limited

About The Role

We are seeking a Relationship Officer for our Business Development team to facilitate activities relating to promoting and marketing the Bank's products.

Reference Number: ROBD-F25

Reports To: Business Manager, Business Development

Key Responsibilities

• Identify opportunities and promote the Bank's products
• Acquire new customers and nurture business relationships with potential customers including high net worth individuals and corporate bodies
• Manage relationships with key account owners and ensure growth in deposits and prompt loan repayment
• Build long-term relationships with clients and customers
• Prepare Credit Appraisal Memorandums (CAM) and manage credit risk within applicable limits
• Attend relevant forums, seminars, and business receptions to stay informed about market developments, business opportunities, and competitive landscape
• Create and enforce plans and strategies to boost positive brand perception and ensure customer needs are met
• Effectively initiate and complete account opening documentation for customers in accordance with KYC guidelines
• Perform other duties as assigned by the Business Development Manager

Required Skills and Competencies

• Strong selling skills and ability to win customers' trust
• Negotiation skills and ability to close deals
• Good understanding of mortgage loan systems and credit appraisal processes
• Strong communication and client management skills
• Analytical problem-solving with ability to generate ideas
• Ability to work on own initiative with close attention to detail
• Strong organizational skills and ability to manage competing demands
• Good office etiquette and interpersonal skills
• Strategic thinking and problem-solving abilities
• Ability to work both in teams and independently

Education and Qualifications

• Minimum of a first degree or equivalent in any discipline
• A master's degree or professional qualification/certification will be an added advantage