Relationship Officer at CRC Credit Bureau Limited (Credit Reference Company)

An exciting opportunity has arisen for a motivated professional. Responsibilities - Build and maintain relationships with bureau subscribers to ensure customer satisfaction. - Identify and acquire new customers. - Execute customer relationship plans. - Ensure optimal customer service experience at every client interaction. - Make recommendations to the Head, Sales and Marketing on customer needs and marketing strategies. - Adhere to Service Level Agreements (SLA) to ensure the delivery of services to Members / Data Providers. - Achieve revenue targets across different product/ service offerings by CRC. - Introduce new service offerings to customers. Check how your CV aligns with this job