Recovery Officer

A reputable organization seeks a dedicated individual for this role. Key Responsibilities: - Follow up on delinquent public sector lean repayments and ensure timely remittance. - Liaise with MDAs to reconcile deductions and resolve payment discrepancies. - Maintain accurate loan repayment records and generate periodic reports. - Ensure compliance with company policies and regulatory standards. - Follow up on delayed loan repayments from government and public sector employees. - Work with relevant government offices to confirm deductions and fix payment issues. - Keep accurate loan repayment records and prepare regular reports. - Contact clients via phone calls, emails, text messages to discuss due/overdue payments and negotiate repayment plans. - Maintain accurate records of communications, payment agreement and debt statuses in databases. - Provide assistance and guidance to clients, addressing their concerns and offering viable options to help meet their financial obligations. REQUIRED SKILLS & QUALIFICATIONS - 1-3 years of experience in credit control, accounts receivables or a related role. - Bachelors' degree in Finance or any related course - Excellent communications skills and problem-solving abilities. - Experience in debt collections or customer service roles. - Ability to work independently and manage multiple accounts. - Experience in the financial services industry will be an added advantage.