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Receptionist

Ruth & Roots Ltd

Lagos, Nigeria Permanent

Published 2 months ago · Expires 3 weeks from now

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Job description

A dynamic team is expanding and looking for the right talent. Position Overview: - We are currently seeking experienced or fresh graduates with exceptional customer service skills. Someone who is a confident and engaging communicator and likes meeting and speaking to new people every day. - An individual who is warm and kind, with a compassionate nature. Someone who would take pride in being a face of the organisation and one of the first to welcome visitors. Someone who is calm and able to manage the needs of a variety of people. - Attention to detail to present the home well and make a good first impression. Strong organisational and administrative skills to carry out tasks such as inputting data, ensuring systems are updated, postal duties and document production. - If all these describe you, then taking the next step in your career journey as a receptionist with Ruth and Rootscould be the right move for you. Key Responsibilities:   - Receiving visitors at the front desk by greeting, welcoming, directing them appropriately. - Answering, screening and forwarding incoming phone calls. - Receiving and sorting daily mail. - Greets patients in the facilities and over the phone. - Assists medical/healthcare professionals and patients appropriately. - Schedules appointments for patients. - Performs clerical and administrative tasks. - Prepares medical files and reports. - Maintains and keeps patient information confidential. - Maintain assigned medicinal supplies and equipment. Requirements: - OND/HND/B.Sc. degree in Hospitality Management or a related field. - 0-3 years of experience in a receptionist or administrative support role. - Excellent verbal and written communication skills. - Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). - Strong organizational skills and ability to multitask. - Professional demeanor with a positive attitude. - Ability to maintain confidentiality and handle sensitive information. - Familiarity with office equipment (e.g., printers, copiers, fax machines) is a plus.

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