Quality Assurance Officer at Springrock Group

About the Role

We invite applications from suitably qualified candidates for the position of Quality Assurance Officer.

Responsibilities

• Ensure products, stores, and merchants on the organization's platform meet quality and compliance standards
• Review listings and verify merchant KYC documentation
• Conduct audits to maintain operational standards
• Drive continuous improvements to guarantee customer satisfaction and operational excellence

Requirements

• Strong knowledge of e-commerce and quality assurance
• Excellent attention to detail, problem-solving, and communication skills
• Ability to work under pressure with minimal supervision