Product Designer

An exciting opportunity has arisen for a motivated professional. Job Objective

• Are you passionate about designing intuitive, impactful user experiences?

• Do you enjoy turning complex problems into elegant design solutions that support business and customer needs?

• Crown Interactive is seeking a Product Designer to join our growing team. In this role, you will play a critical part in shaping how users interact with our products. You will work closely with cross-functional teams—including Product Managers, Engineers, and Business Stakeholders—to design user-centered solutions that are both functional and visually compelling. From wireframes to high-fidelity prototypes, your work will directly influence the success of our digital products and the satisfaction of our users.

Key Roles & Responsibilities: Design Leadership & Product Strategy

• Lead end-to-end design strategy for complex government, SaaS, and enterprise products.

• Partner with Product Managers and business leaders to shape product vision, roadmap priorities, and user experience strategy.

• Translate high-level business, policy, and regulatory requirements into scalable design solutions.

• Champion user-centered design while balancing compliance, security, and operational constraints.

Advanced UX & UI Design Execution

• Own the design of complex, data-heavy, and multi-role systems (admin, operators, decision-makers, citizens).

• Design highly scalable interfaces for enterprise and government platforms with multiple modules and integrations.

• Create and validate advanced interaction models, workflows, and information architecture.

• Ensure designs meet accessibility standards (WCAG), security guidelines, and public sector digital standards.

User Research & Service Design

• Lead qualitative and quantitative research initiatives across multiple products or programs.

• Design end-to-end service journeys across departments, agencies, and digital touchpoints.

• Synthesize insights into clear design principles, opportunities, and strategic recommendations.

• Advocate for evidence-based design decisions with stakeholders and leadership.

Stakeholder & Client Engagement

• Act as a primary design representative in engagements with government agencies and enterprise clients.

• Facilitate design workshops, discovery sessions, and co-creation activities with stakeholders.

• Present design solutions to senior leadership, clients, and non-technical audiences with clarity and confidence.

• Manage conflicting stakeholder requirements while protecting user experience quality.

Design Systems Ownership & Scalability

• Own, evolve, an...