Optical Manager

We are looking for a qualified candidate to fill this position. Position Overview: - The Optical Manager is responsible for the operation of the store, keeping the store profitable and well-organized to ensure a pleasing experience for our customers. - In addition, the Optical Manager delivers excellence in sales performance. Key Responsibilities: Your duties shall include, but are not limited to the following: - Supervise and coordinate all customer-related activities. - Drive the delivery of quality care to patients. - Generates sales report. - You are required to visit other branches as the need arises. - Entering the optical daily sales of all branches in QuickBooks. - Prepare monthly sales reports with the line manager at the end of the month. - Reconciliation of invoices from various optical labs with the order placed and receipts at the end of the month. - Assisting the optometrist in attending to patients. - Assisting patients in choosing frames and lens options. - Stock reconciliation at the end of the month. - Follow up on glasses ordered from the laboratory. - Ordering and collection of contact lenses when needed. - Preparation of HMO report at the end of the month for the accounting and audit department. - General administrative work in the optical department. - Receiving and assisting patients in accessing the appropriate optical services. - Providing effective clerical services and also attending to phone calls. - Any other duties as assigned by your supervisor and Management. Required Qualifications: - A Bachelor's Degree in any relevant field, especially in Humanities and Social Sciences - A minimum of 2 years of working experience in a relevant field. - Prior customer service experience is an added advantage. - Must be computer savvy.