Operations Representative – General Support at Etcon Analytical and Environmental Systems & Services Limited

Job Summary

A dynamic team is expanding and looking for the right talent. The Operations Representative (General Support) is responsible for ensuring smooth day-to-day operational activities across the organization. This role supports administrative, logistical, and coordination tasks that contribute to efficient workflows, timely service delivery, and effective internal communication.

Candidates should have 1–5 years of experience in operations, administration, or support functions and demonstrate strong organizational and problem-solving skills.

Key Responsibilities

Operational Support & Coordination

• Provide operational and administrative support to internal teams, ensuring efficient daily workflow
• Assist with scheduling, planning, and tracking operational tasks and activities
• Coordinate with different departments to ensure timely execution of operational procedures
• Monitor ongoing projects or tasks and provide updates to supervisors or management

Documentation & Reporting

• Prepare, update, and maintain operational documents, logs, and reports
• Ensure accurate data entry and record-keeping within internal systems
• Generate weekly and monthly performance or operational summary reports

Logistics & Resource Management

• Assist in the coordination of logistics for internal and external activities (e.g., meetings, shipments, materials)
• Support inventory management, including ordering, tracking, and distributing supplies or assets
• Liaise with vendors, suppliers, and service providers as needed

Quality & Compliance

• Ensure compliance with internal operational procedures, safety guidelines, and company policies
• Identify process gaps and suggest improvements to enhance efficiency and quality of operations

Troubleshooting & Issue Resolution

• Respond to internal operational inquiries and support requests
• Troubleshoot and resolve minor operational issues or escalate to relevant departments

Required Skills & Qualifications

• 1–5 years of experience in operations, administration, or support functions
• Strong organizational and problem-solving skills