Operations Manager at Washryte Laundry

Job Summary

The Operations Manager is responsible for running day-to-day operational activities and delivering an excellent experience while managing workflow and employees at our laundry facility.

Key Responsibilities

• Develop and implement current systems and technical advancements in laundry operations
• Maintain and oversee upkeep of all laundry equipment
• Coordinate and direct all laundry staff
• Create weekly laundry staff duty rosters
• Oversee procurement and supply of industrial chemicals, products, assets, and machinery
• Develop and implement policies, procedures, and systems to improve operations
• Ensure all contractual standards are met
• Train and develop team members in collaboration with the HR department
• Prepare and manage daily, weekly, and annual laundry budgets
• Maintain records of stock, supplies, inventory, and asset management
• Prepare management reports
• Assign and review work of laundry employees in receiving, washing, and ironing
• Coordinate with Engineering Department on routine equipment maintenance
• Develop new methods for increasing laundry efficiency
• Coordinate with maintenance team for outstanding machinery repairs
• Generate daily, weekly, and monthly sales and workflow reports
• Submit daily sales reports and conduct month-end analysis
• Oversee supervision of all departments
• Hold weekly meetings with all Heads of Department
• Organize daily staff briefings and work flow schedules
• Contribute to development of processes and procedures
• Conduct market surveys and procurement activities

Required Qualifications

• Minimum MSc or BSc in a related field
• Minimum 5 years of relevant operational experience