Operations Manager at PE Lifts Nigeria

About the Role

PE Lifts Nigeria seeks a dedicated Operations Manager to oversee the day-to-day management, coordination, and oversight of all operational activities across the elevator sales, installation, and maintenance value chain. This role ensures seamless collaboration between internal departments and our overseas manufacturer to guarantee timely delivery, quality control, efficient site operations, and customer satisfaction.

The Operations Manager will manage administrative operations and operational compliance for activities in Nigeria and Ghana, ensuring all processes align with organizational goals.

Key Responsibilities

Operational Oversight

• Oversee the full lifecycle of elevator projects from sales handover to post-installation maintenance
• Manage workflow and processes across Sales, Finance, Procurement, Production, Logistics, CRM, Installation, and After-Sales Support
• Ensure smooth coordination with the international manufacturing partner for order placements, shipment schedules, and technical documentation
• Review, approve, and coordinate all field and site operations in collaboration with HR and the technical team
• Oversee the execution of daily operational activities, including site operations, installation processes, maintenance services, and customer support
• Collaborate with HR to ensure all site operations comply with safety and regulatory standards

Administrative Operations

• Manage administrative functions of the operations department, including scheduling, reporting, documentation, and compliance
• Ensure operational policies, processes, and procedures are established and adhered to by all team members
• Maintain smooth coordination with internal teams (Sales, HR, Finance, Technical, and other departments) for seamless operations
• Review and approve administrative requests coordinated through the HR Department

Location

Lagos, Nigeria