Operations Manager at Genesis Group

Position Overview

This is a full-time, on-site role for a Hotel Operations Manager located in Port Harcourt, Nigeria.

Key Responsibilities

• Oversee daily hotel operations and maintain operational efficiency
• Ensure high-quality customer service standards
• Drive sales and profitability
• Manage and supervise staff
• Coordinate with various departments
• Handle guest inquiries and complaints professionally
• Ensure compliance with health and safety regulations
• Manage budgets to achieve financial objectives

Requirements

• Relevant qualifications in hotel management or operations