Operations Manager

We are seeking an experienced professional for this opening. Role Description

• Xcene is building an Africa-centered clinical research and innovation platform designed to deliver high-quality research execution while developing scalable infrastructure and partnerships across local and international institutions. We operate with a strong focus on measurable outcomes, operational rigor, and long-term growth.

• Xcene is seeking an Operations Assistant Manager to help drive execution across the organization. This role will support tracking KPIs and organizational goals, maintaining operating cadence, coordinating cross-functional initiatives, and ensuring leadership decisions translate into clear priorities and timely follow-through.

• The ideal candidate is highly organized, analytical, and comfortable working across teams. You are strong in communication, able to manage competing priorities, and experienced in creating structure, dashboards, and accountability systems that improve execution.

• You will be responsible for supporting management to deliver organizational targets through KPI tracking, goal management, and execution discipline ensuring priorities are clear, progress is visible, risks are escalated early, and teams stay aligned to outcomes.

KPI, OKR & organizational goal tracking

• Build and maintain KPI/OKR dashboards (weekly and monthly) across key functions.

• Track targets vs. actuals, identify variance drivers, and propose corrective actions with owners and timelines.

• Maintain a single source of truth for organizational priorities, milestones, and performance metrics.

• Prepare concise performance summaries for CEO and leadership meetings; highlight wins, risks, blockers, and decisions needed.

CEO office operating cadence & execution follow-through

• Run the CEO operating rhythm: meeting agendas, weekly priorities, monthly reviews, and quarterly planning preparation.

• Document action items, assign owners, track due dates, and follow up to closure; ensure decisions translate into execution.

• Create and maintain a cross-functional initiative tracker covering strategic projects and key deliverables.

• Escalate slippage and bottlenecks early with options, trade-offs, and recommended next steps.

Strategic initiatives & project coordination

• Support Management-led initiatives

• Coordinate project plans, workstreams, timelines, and stakeholder inputs; ensure deliverables are complete and on time.

• Develop simple project artifacts: briefs, timelines, RAID logs (risks/actions/issues/decisions), and stakeholder communication notes.

• Work with internal leads and external consultants to maintain momentum and clarity across complex initiatives.