Operations Manager

Shepherd Specialist Hospital

Lagos, Nigeria Permanent

Published 2 months ago · Expires 3 weeks from now

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Job description

An exciting opportunity has arisen for a motivated professional. Role Summary The Operations Manager is responsible for overseeing and coordinating the hospital’s day-to-day operational activities across clinical and non-clinical departments. The role ensures operational efficiency, effective staff management, regulatory compliance, and alignment between daily hospital operations and the hospital’s strategic objectives. This position serves as a critical coordination and control function between hospital management and frontline teams, including doctors, nurses, allied health professionals, and administrative staff. Key Responsibilities: The Operations Manager shall be responsible for the following, including but not limited to:
  • Oversee daily hospital operations to ensure efficiency, continuity of care, and service quality
  • Coordinate and manage staff across all departments, including medical, nursing, allied health, and administrative units
  • Ensure effective duty scheduling, workflow coordination, and operational discipline
  • Implement, monitor, and enforce hospital policies, procedures, and operational standards
  • Support clinical service delivery by ensuring operational readiness, adequate staffing, and resource availability
  • Monitor operational performance and drive continuous process improvement
  • Manage procurement, inventory, and vendor relationships to ensure uninterrupted hospital operations
  • Support budget implementation, cost control, and optimal utilization of hospital resources
  • Ensure compliance with healthcare safety, quality, hygiene, and regulatory requirements
  • Act as a liaison between management and operational staff, ensuring clear communication and execution of management directives
  • ensure that all hospital equipment and infrastructure are properly maintained, safe, and fully operational at all times to support efficient and high-quality patient care.
Required Qualifications: and Requirements
  • Minimum of 2 years relevant work experience, with prior experience working in a hospital or healthcare environment required
  • Bachelor’s Degree, HND, or higher qualification in relevant fields, including but not limited to:
  • Hospital or Healthcare Management
  • Nursing
  • Public Health
  • Business Administration
  • Operations Management
  • Human Resource Management
  • Health Information Management or related disciplines
  • Completion of NYSC is mandatory
  • Demonstrated understanding of hospital operations and clinical service environments
  • Proven ability to manage multidisciplinary teams within a healthcare ...

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