Operations Manager
Shepherd Specialist Hospital
Lagos, Nigeria
Permanent
Published 2 months ago · Expires 3 weeks from now
Job description
An exciting opportunity has arisen for a motivated professional.
Role Summary
The Operations Manager is responsible for overseeing and coordinating the hospital’s day-to-day operational activities across clinical and non-clinical departments. The role ensures operational efficiency, effective staff management, regulatory compliance, and alignment between daily hospital operations and the hospital’s strategic objectives.
This position serves as a critical coordination and control function between hospital management and frontline teams, including doctors, nurses, allied health professionals, and administrative staff.
Key Responsibilities:
The Operations Manager shall be responsible for the following, including but not limited to:
- Oversee daily hospital operations to ensure efficiency, continuity of care, and service quality
- Coordinate and manage staff across all departments, including medical, nursing, allied health, and administrative units
- Ensure effective duty scheduling, workflow coordination, and operational discipline
- Implement, monitor, and enforce hospital policies, procedures, and operational standards
- Support clinical service delivery by ensuring operational readiness, adequate staffing, and resource availability
- Monitor operational performance and drive continuous process improvement
- Manage procurement, inventory, and vendor relationships to ensure uninterrupted hospital operations
- Support budget implementation, cost control, and optimal utilization of hospital resources
- Ensure compliance with healthcare safety, quality, hygiene, and regulatory requirements
- Act as a liaison between management and operational staff, ensuring clear communication and execution of management directives
- ensure that all hospital equipment and infrastructure are properly maintained, safe, and fully operational at all times to support efficient and high-quality patient care.
- Minimum of 2 years relevant work experience, with prior experience working in a hospital or healthcare environment required
- Bachelor’s Degree, HND, or higher qualification in relevant fields, including but not limited to:
- Hospital or Healthcare Management
- Nursing
- Public Health
- Business Administration
- Operations Management
- Human Resource Management
- Health Information Management or related disciplines
- Completion of NYSC is mandatory
- Demonstrated understanding of hospital operations and clinical service environments
- Proven ability to manage multidisciplinary teams within a healthcare ...