Operations Manager

An established company is recruiting for the following position. Job Brief - We are looking for a Committed manager who will oversee the affairs of our cake confectionery business Key Responsibilities: Operational Management: - Oversee daily bakery operations, including order processing, production scheduling, and inventory control. - Ensure strict adherence to hygiene, food safety, and quality standards. - Monitor stock levels, manage procurement, and minimize wastage to optimize costs. Team Leadership & Staff Management: - Train, supervise, and motivate staff to maintain high productivity and morale. - Set clear expectations, conduct performance reviews, and resolve conflicts professionally. Customer & Quality Focus: - Maintain excellent product knowledge to guide customers and upsell creatively. - Stay updated on industry trends and introduce innovative designs/techniques. Problem-Solving & Decision-Making: - Handle customer complaints tactfully and implement corrective actions. - Make quick, effective decisions during peak hours or event deadlines. Financial & Inventory Control: - Monitor expenses, manage budgets, and ensure cost-effective operations. - Conduct regular stock audits and prevent shortages or overstocking. Requirements: - HND/B.Sc in any related field of study - 1-3 years of experience in a cake outlet, food outlet or any related industries. - Proficiency in inventory management, cost control, and basic financial tracking. - Expertise in sugar craft will be an added advantage.