Operations Associate (Executive Team) at Strivo Labs

Role Summary

The Operations Associate supports the Managing Director (MD) across executive operations, strategy execution, digital marketing coordination, and administrative excellence. This role sits within the Executive Team and functions with strong operational, project, and digital execution responsibilities. You will manage priorities, oversee cross-functional tasks, coordinate digital marketing efforts, and act as an extension of the MD in communication, project monitoring, and execution.

Core Responsibilities

Executive Support to the Managing Director

• Manage the MD's calendar, priorities, commitments, and key meetings
• Prepare briefs, emails, presentations, proposals, and follow-up notes
• Attend high-level meetings, capture action items, and drive implementation
• Maintain confidentiality and protect the MD's time through strong gatekeeping

Operations & Project Execution

• Track key organisational projects and ensure timelines remain on course
• Prepare weekly dashboards and execution reports for the MD
• Coordinate cross-department activities, ensuring alignment and accountability
• Identify delays or issues early and resolve or escalate quickly
• Support process documentation, SOP development, and operational optimisation

Digital Marketing Management

• Oversee the planning and execution of digital marketing tasks across platforms (LinkedIn, Instagram, X, website, and others)
• Coordinate content creation with internal or external teams (graphics, videos, copy, creative assets)
• Track analytics and performance metrics and provide weekly insights for improvement
• Assist with newsletters, email campaigns, website updates, and basic SEO tasks
• Ensure all digital communication aligns with brand tone, relevance, and quality

Communication & Coordination

• Act as the communication bridge between the MD and teams, partners, and stakeholders