Operations Analyst

A reputable organization seeks a dedicated individual for this role. - Monitoring store operations remotely and physically - Working with other department (Buying and Merchandizing, Marketing, E-commerce and Finance) to identify process improvement opportunities, propose modifications, and devise data governance strategies. - Monitoring and reporting on the teams KPI’s and metrics - Developing and maintaining databases, data systems – reorganizing data in a readable format - Performing analysis to assess quality and meaning of data - Assist the Operations manager in carrying out operational activities and tasks - Assist the Operations manager in upholding Brand and company standards across stores - Ensure that operational activities are executed within allotted budget and timelines. - Perform budget allocation and expense management for all business operational activities. - Conduct regular operational reviews and audits for preventive maintenance. - Set operational goals to meet or exceed performance expectations. - Provide guidance to staff in resolving operational issues and problems. - Ensure resource assignment, work allocation, training development and performance assessment are completed in timely manner. - Conduct regular meetings with staffs to discuss about operational updates, ideas and issues. - Ensure complaints are handled and resolved accurately and quickly. - Develop and implement plans to improve operational effectiveness and efficiency. - Filter Data by reviewing reports and performance indicators to identify and correct code problems - Using statistical tools to identify, analyze, and interpret patterns and trends in complex data sets that could be helpful for the diagnosis and prediction - Assigning numerical value to essential business functions so that business performance can be assessed and compared - Analysing local, national, and global trends that impact both the organization and the industry - Preparing reports for the management stating trends, patterns, and predictions using relevant data - Provide quality assurance of imported data, working with quality assurance analysts if necessary. - Supporting the data warehouse in identifying and revising reporting requirements. - Supporting initiatives for data integrity and normalization. - Assessing tests and implementing new or upgraded software and assisting with strategic decisions on new systems. - Training end-users on new reports and dashboards