Operation Assistant (Wolf)

Position Overview

The Operations Assistant will support day-to-day operational activities in the clearing and forwarding process. This role assists the Project Manager in operational execution and documentation, ensuring smooth coordination of shipments, accurate records, and timely completion of tasks.

Key Responsibilities

• Assist the Project Manager with daily operational activities
• Support documentation processes related to clearing and forwarding
• Prepare, organize, and maintain shipment documents (PAAR, Form M, invoices, Bill of Lading, delivery notes, etc.)
• Follow up on customs clearance processes and port operations
• Coordinate with drivers, vendors, and internal teams for cargo movement
• Monitor shipment status and provide regular updates to the Project Manager
• Assist in resolving operational issues and delays
• Ensure proper filing and record-keeping of all operational documents
• Support field operations when required (ports, terminals, client locations)
• Adhere to company procedures, safety, and compliance requirements

Requirements & Qualifications

• OND, HND, or Bachelor's degree in Logistics, Business Administration, or related field
• 0–2 years of experience in clearing and forwarding or logistics (experience is an advantage)
• Basic understanding of shipping and clearing processes
• Good documentation and organizational skills
• Ability to work under pressure and meet deadlines
• Good communication and teamwork skills
• Basic computer skills (MS Word, Excel, email)

Skills & Competencies

• Attention to detail
• Willingness to learn
• Time management
• Ability to follow instructions
• Problem-solving skills

Working Conditions

• On-site role
• May involve fieldwork at ports and terminals
• Requires flexibility based on operational needs