Online Sales / Admin Officer

We are seeking an experienced professional for this opening. Position Overview: - We are seeking an Online Sales / Admin Officer to manage online sales, respond to customer inquiries, process orders, and provide basic administrative support to ensure smooth daily operations. Key Responsibilities: - Respond to customer inquiries via WhatsApp, Instagram, and phone calls - Process and track online orders from various platforms - Manage and update product listings on e-commerce websites such as Jumia, Konga, Shopify, or similar platforms - Follow up on payments and coordinate deliveries with logistics partners - Maintain basic sales, order, and customer records - Handle customer complaints and returns professionally - Support general administrative duties as assigned. Requirements: - OND/HND/BSc in any related field - 1 - 2 previous experience using e-commerce platforms such as Jumia, Konga, Shopify, or similar. - Experience in online sales or customer service is an advantage - Good communication and interpersonal skills - Basic computer skills (WhatsApp Business, Excel, email) - Organized, reliable, and detail-oriented. Salary N100,000 - N130,000 monthly.