NOC Engineer

An established company is recruiting for the following position. Position Overview: Remote Monitoring and Asset Performance: - Monitor inverter, plant performance across all renewable assets. - Detect alarms, underperformance, communication failures, and abnormal trends, and raise actionable calls to the PM/project execution process. - Classify incidents by severity before escalation. - Maintain dashboards for plant availability, uptime, and energy yields. Inventory and Operational Records Management: - Track and manage inventory levels of solar equipment and materials. - Coordinate with Field Service Engineers (FSE) for prompt resolution of site escalations. - Coordinate with suppliers to ensure the timely procurement of necessary spare equipment. - Generate and maintain Material Request Forms (MRFs) and Quotations/Pro-forma Invoices for operational needs Reporting: - Develop and maintain reports that highlight cost savings and efficiencies achieved. - Prepare and distribute weekly performance reports to stakeholders, summarizing key metrics and insights. - Identify and document any issues or challenges impacting site performance. - Provide technical support to FSEs as needed. - Maintain detailed records of equipment performance and maintenance. - Provide inputs for management and client presentations. Reporting & Decision Support: - Prepare structured, decision-ready weekly operational reports covering downtime causes, performance risks, and efficiency gaps. - Generate energy yield, uptime, and efficiency reports in a manner decision-ready for the project manager's review. - Record recurring issues, risks, and improvement opportunities. Escalation Management: - Serve as the primary point of contact for site-related escalations, ensuring prompt issue resolution. - Escalate to the Project Engineer or Services with a clear fault description, probable cause, and impact assessment. - Track incident resolution timelines and confirm closure. - Coordinate with Field Service Engineers (FSEs) to support timely issue resolution. Requirements: - Interested candidates should possess an HND/ B.Sc in a relevant field with 5-10 years of experience.