Managing Director - Hotel Operations at Domeo Resources International (DRI)

Role Summary

The Managing Director (Hotel Division) will provide overall leadership, strategy, and management of the hotel business. This role requires a seasoned hospitality professional with proven industry experience, strong brand development skills, and the ability to deliver sustainable profitability while ensuring world-class guest experiences.

Key Responsibilities

Strategic Leadership & Brand Positioning

• Define and execute the hotel's vision, mission, and long-term growth strategy
• Build and position the hotel brand to become a market leader in Abuja and beyond
• Drive innovative marketing campaigns, digital visibility, and PR initiatives

Financial Performance & Business Growth

• Oversee budgets, financial planning, and P&L management
• Drive revenue growth through occupancy optimization, events, and partnerships
• Ensure cost efficiency and operational profitability

Guest Experience & Service Excellence

• Implement international service standards to enhance customer experience
• Monitor guest satisfaction and ensure issues are addressed promptly
• Champion continuous improvement in service delivery

Operational & People Management

• Provide leadership to all hotel departments (front office, F&B, housekeeping, sales, etc.)
• Recruit, train, and retain top-performing hospitality staff
• Establish efficient systems, processes, and compliance with hospitality regulations

Partnerships & Business Development

• Forge strong relationships with corporate clients, travel agencies, and event organizers
• Expand revenue streams through strategic collaborations and hospitality packages
• Represent the hotel at industry events and tourism forums

Qualifications & Experience

• Bachelor's degree in Hospitality Management, Business Administration, or related field (MBA preferred)
• Minimum of 10 years progressive leadership experience in the hotel/hospitality industry