Lead, Digital Communications at Felton Energy Services Ltd (FESL)

Role Summary

We are seeking a Lead, Digital Communications to build and manage the Group's digital communications presence from inception. This role will lead the execution of digital content, platform management, and engagement strategies in alignment with corporate communications objectives.

Key Responsibilities

Digital Strategy & Platform Execution

• Set up and manage corporate digital platforms, including website and social media channels
• Execute digital communications strategies developed in collaboration with the Corporate Communications Lead
• Ensure consistent brand tone and messaging across all digital platforms

Content Development & Management

• Develop and manage digital content calendars and publishing schedules
• Create and curate content aligned with corporate messaging and campaigns
• Collaborate with internal teams to translate business activities into digital content

Engagement, Monitoring & Reporting

• Monitor online engagement, sentiment, and conversations
• Escalate issues and reputational risks in line with agreed protocols
• Track performance metrics and provide reports to the Corporate Communications Lead

Collaboration & Governance

• Work closely with the Corporate Communications Lead to ensure alignment and consistency
• Support the implementation of digital communications policies and guidelines
• Assist in scaling the digital communications function over time

Requirements

• Minimum of 3 years' experience in digital communications, content management, or social media strategy
• Strong understanding of digital platforms, analytics, and trends
• Experience working within structured governance or with external agencies is an advantage
• Ability to execute independently in a growing department

Key Competencies

• Digital execution excellence
• Analytical thinking
• Creativity balanced with governance
• Strong collaboration skills