Kyc Lead

About This Role

Fort Knox Group is seeking an experienced KYC Lead to manage and oversee Know Your Customer validation processes across retail customers, agents/POS terminals, enterprise clients, and channel partners in Lagos, Nigeria.

Key Responsibilities

• Lead daily KYC validation for retail customers, agents/POS terminals, enterprise clients, and channel partners
• Ensure strict compliance with CBN AML/CFT regulations, KYC guidelines, and internal policies
• Conduct continuous post-onboarding reviews and promptly remediate KYC gaps
• Oversee weekly controls covering watch-listed BVNs, PND/PNC enforcement, and high-risk flags
• Drive closure of outstanding KYC audit findings and regulatory issues
• Prepare audit evidence, regulatory responses, and KYC reports
• Identify emerging onboarding and KYC risks and implement mitigation actions
• Collaborate with Risk, Compliance, and Internal Audit teams to strengthen controls
• Provide continuous KYC support across all onboarding channels to minimize bottlenecks
• Support high-volume onboarding periods and regulatory change implementations
• Improve turnaround times, data quality, and overall customer experience
• Supervise, coach, and manage the KYC Officer
• Allocate workload effectively to meet agreed service timelines
• Act as the escalation point for KYC issues across Operations, Risk, IT, and Business teams
• Prepare daily, weekly, and monthly KYC dashboards and exception reports
• Maintain accurate KYC documentation and audit trails
• Track KPIs including turnaround time, exception rates, and remediation progress

Required Qualifications

• Bachelor's Degree in Banking & Finance, Accounting, Law, or a related field
• 4–6 years' experience in KYC/AML, Compliance, or Operations within a PSB, fintech, commercial bank, or microfinance bank
• Hands-on experience with agent and merchant KYC
• Hands-on experience with digital and enterprise onboarding
• Hands-on experience with regulatory audits and remediation

Preferred Qualifications

• Professional certification (ACAMS, ICA, CIBN, or equivalent)