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Junior Travel Consultant

Rotawn Energy & Logistics Services Ltd

Lagos, Nigeria Permanent

Published 2 months ago · Expires 3 weeks from now

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Job description

A top employer is now accepting applications for this role. Position Overview:   Client Advisory & Consultation: - Provide professional travel advice to clients by understanding their preferences, budgets, and travel objectives, offering tailored travel solutions and recommendations. Travel Planning & Itinerary Development: - Create detailed travel itineraries including flights, hotel reservations, transportation, tours, and other travel services while ensuring accuracy and alignment with client needs. Booking & Reservation Management: - Handle end-to-end travel bookings using reservation systems (GDS/online platforms), ensuring timely confirmations, proper documentation, and compliance with travel regulations. Customer Support & Issue Resolution: - Provide prompt assistance to clients before, during, and after their trips, resolving any travel-related challenges such as cancellations, changes, or emergencies. Vendor & Partner Coordination: - Collaborate with airlines, hotels, tour operators, and other service providers to secure the best deals, negotiate rates, and maintain strong professional relationships. Sales & Revenue Growth: - Promote travel packages, upsell additional services, and meet sales targets by identifying opportunities to increase company revenue while ensuring customer satisfaction. Administrative & Reporting Duties: - Maintain accurate travel records, process invoices, manage client files, and prepare periodic reports on bookings, sales performance, and customer feedback. Salary N250,000 - N300,000 per month.

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