Junior Account Manager at Terawork

Job Summary

This position offers a great opportunity for career growth. You will manage day-to-day relationships with small and medium-sized accounts while driving sales and business development within the technology sector.

Account Management & Client Relationship Building

• Manage day-to-day relationships with small and medium-sized accounts, serving as the primary point of contact
• Understand client IT needs and recommend appropriate solutions across networking, cybersecurity, cloud, collaboration, and infrastructure technologies
• Conduct regular account reviews to ensure client satisfaction and identify upsell and cross-sell opportunities
• Maintain and update all account details, interactions, and opportunities in CRM systems

Sales & Business Development

• Independently generate, qualify, and close opportunities within assigned accounts
• Prepare and deliver sales presentations, solution proposals, and quotations
• Work closely with pre-sales engineers and technical teams to align customer requirements with solution architecture
• Participate in tenders and RFP/RFQ processes, ensuring timely and high-quality submissions
• Achieve quarterly and annual sales targets for assigned accounts

Internal Coordination & Execution

• Collaborate with technical, project delivery, procurement, and support teams to ensure smooth delivery of solutions
• Follow up on project timelines, delivery schedules, and service-level agreements
• Provide accurate sales forecasts and pipeline reports to management

Requirements

• Bachelor's degree in Business, Marketing, Information Technology, Engineering, or a related field
• 0–2 years of experience in IT sales, account management, or customer-facing roles within the technology or systems integration industry (internships or NYSC experience acceptable)
• Basic understanding of IT infrastructure components — networking, servers, cloud, security solutions, etc.
• Strong communication, negotiation, and presentation skills
• Proficient in Microsoft Office; familiarity with CRM tools (e.g., Salesforce, Zoho, HubSpot)
• Ability to work independently and collaboratively within a team environment