IT Support Officer at Stella Maris High School

About the Role

An exciting opportunity has arisen for a motivated professional to join our team in a dynamic IT support position.

Responsibilities

• Provide day-to-day technical support to staff and students across all campuses
• Install, configure, and troubleshoot hardware devices such as computers, printers, cameras, projectors, and other school technology equipment
• Support the setup and maintenance of school-specific software, including administrative and educational tools
• Manage and support tools commonly used in software development environments (e.g., Jira, Confluence, Slack)
• Assist with onboarding and offboarding processes by setting up and disabling accounts, emails, and access rights
• Maintain records of technology inventory and assist with system updates or upgrades
• Work closely with school administrators to ensure the smooth operation of all technology tools and systems

Requirements

• Relevant qualifications in IT support or related field
• Proven experience in technical support (both software and hardware)
• Good knowledge of technology systems used in educational environments
• Familiarity with school management software and software development tools
• Strong problem-solving skills and attention to detail
• Excellent communication and interpersonal skills