IT Support Officer

This vacancy presents a chance to join a leading organization. Key Responsibilities: - Provide first-line technical support for staff (hardware, software, internet, and network troubleshooting). - Maintain computer systems, POS systems, and digital tools essential for store and office operations. - Manage data backups, file security, and safe storage of digital assets. - Monitor and update antivirus, firewalls, and software to ensure cybersecurity compliance. - Support e-commerce platform updates and integrations (where applicable). - Document IT incidents and provide solutions to reduce downtime. Required Qualifications: & Experience - B.Sc./HND in Information Technology, Computer Science, Digital Media, or related field. - 1–5years’ experience in IT support and/or social media management (fashion/retail industry is an advantage). - Strong understanding of IT systems, networking, and troubleshooting. - Proficiency in social media tools (Meta Business Suite, Canva, Buffer, Hootsuite, etc.). - Knowledge of e-commerce platforms (Shopify, WooCommerce) is a plus. - Creative eye for fashion content and digital storytelling. Skills: & Competencies: - Excellent problem-solving and multitasking skills. - Strong written and verbal communication. - Ability to work under pressure in a fast-paced fashion environment. - Creativity in content development and customer engagement. - Tech-savvy and innovative mindset.