IT Officer at Sixthlab Medical Nigeria Limited

About the Position

An established company is recruiting for an IT Officer to manage and support all aspects of the organization's IT infrastructure, systems, and digital platforms.

Key Responsibilities

IT Systems and Infrastructure Support

• Manage and maintain company IT systems, including computers, printers, networks, and software applications
• Troubleshoot hardware, software, and network issues to minimize downtime
• Install, configure, and update software and hardware as needed
• Ensure regular system backups and enforce cybersecurity best practices
• Manage company email systems for secure and efficient communication
• Maintain an asset inventory of IT equipment and recommend upgrades or replacements

Website and Digital Platform Technical Support

• Coordinate with web developers or vendors for website maintenance, hosting, and technical improvements
• Monitor website performance, uptime, and security compliance
• Implement data protection and access control protocols across digital systems

Data and Systems Security

• Implement and monitor IT security measures, including antivirus, firewalls, and user access control
• Ensure data protection and compliance with ICT and privacy policies
• Conduct periodic security audits and risk assessments

Staff IT Support and Training

• Provide first-line IT support for employees addressing hardware, software, and network issues
• Conduct basic training sessions for staff on the use of IT tools and company systems
• Escalate major technical issues to vendors or advanced support teams when necessary

Qualifications and Requirements

• HND or BSc in Information Technology, Computer Science, Electrical/Electronics, or related field
• Minimum 2–3 years' experience in IT support, network administration, or systems maintenance
• Proficiency in Windows OS, Office 365, networking, and troubleshooting
• Familiarity with website management (WordPress or similar CMS)
• Knowledge of cybersecurity tools and data backup solutions
• Strong analytical, communication, and problem-solving skills
• Proactive and detail-oriented approach to work