IT Manager at Blu Atlantic Hotel

About the Role

As our IT Manager, you will play a crucial role in managing and optimizing our IT systems to support seamless operations across the hotel and restaurant. You will be responsible for maintaining high-functioning technology infrastructure, ensuring data security, and providing technical support to our team. This position offers a great opportunity for career growth.

This role requires a professional who thrives in a vibrant hospitality setting and is willing to work night shifts, weekends, and holidays to align with our operational hours.

Key Responsibilities

• Manage and oversee all IT systems, including POS, inventory management, customer relationship management, and scheduling software
• Ensure smooth connectivity and functionality of networks, Wi-Fi, and AV equipment
• Troubleshoot technical issues promptly to minimize downtime during operations
• Collaborate with team members to provide technical support and training as needed
• Implement and monitor data security measures to protect customer and business information
• Stay updated with emerging technologies and recommend upgrades to improve operational efficiency
• Support digital marketing efforts by maintaining website and social media integration tools
• Coordinate with vendors for hardware and software procurement and maintenance

Required Qualifications

• Bachelor's Degree in Information Technology, Computer Science, or related field
• Proven experience as an IT Manager or similar role, preferably in the hospitality industry
• Proficiency in managing POS systems and hotel, restaurant, and lounge technology tools
• Strong knowledge of networking, data security, and system optimization
• Excellent troubleshooting and problem-solving skills
• Ability to work during nighttime, holidays, and weekends as per business requirements
• Strong communication and interpersonal skills to work effectively with diverse teams