Internal Sales Engineer at Greenpeg Nigeria Limited

About the Role

The Internal Sales Engineer supports the sales process from within the office by providing technical quotations, handling customer inquiries, coordinating order processing, and ensuring seamless communication between the sales team, clients, and other departments.

This position combines customer service, technical knowledge, and administrative support to drive business growth and customer satisfaction, offering excellent opportunities for career growth.

Key Responsibilities

Technical Quotation & Proposal Support

• Prepare and issue accurate technical and commercial quotations based on client requirements
• Interpret technical drawings, specifications, and scopes of work in collaboration with the Engineering team
• Customize solution offerings using the company's product range and service capabilities

Customer Relationship Support

• Respond promptly to inbound client inquiries (calls, emails, RFQs)
• Maintain regular follow-ups with clients on quotes, product availability, and deliveries
• Build and maintain strong internal relationships with external sales engineers, service teams, and project teams

Sales Coordination & Order Processing

• Convert quotations to sales orders in ERP or CRM systems
• Coordinate with procurement, logistics, and finance teams to ensure timely delivery and invoicing
• Maintain accurate sales records and customer data

Reporting & Pipeline Management

• Update internal sales dashboards and trackers with quotation status, sales pipeline, and customer interactions
• Support monthly reporting, forecasting, and performance review meetings
• Assist with tender documentation and bid submissions when required

Required Qualifications

• B.Sc. or HND in Engineering, Industrial Technology, Business Administration, or a related field
• 2–3 years' experience, preferably in industrial, engineering, or technical B2B environments
• Good product knowledge of automation solutions
• Proficiency in relevant software systems