Insurance Officer at DAG Industries Nigeria Limited

Job Summary

The Insurance Officer is responsible for managing the company's insurance portfolios, ensuring adequate coverage of assets, operations, digital products, employees, and customers. The role focuses on insurance compliance, claims processing, product risk assessment, and partnerships with insurers, especially in a digital/fintech environment.

Key Responsibilities

Insurance Policy & Portfolio Management

• Manage and administer all insurance policies covering digital products, customer assets, general business risks, cyber risks, health insurance, life insurance, and asset insurance
• Ensure timely renewal of all insurance policies and negotiate favorable terms with insurers or brokers
• Review existing insurance coverage to align with fintech operations such as digital wallets, mobile lending, payment solutions, or asset-backed finance

Claims Management

• Coordinate, process, and track insurance claims from initiation to final settlement
• Verify all claim documentation including incident reports, digital logs, audit trails, receipts, and valuations
• Liaise with insurance providers to ensure prompt resolution and accurate claim payouts
• Maintain up-to-date records of open, closed, and pending claims

Risk & Compliance in a Fintech Environment

• Assess insurance needs for digital financial services, including cyber insurance, fraud protection, device loss/theft, business interruption, and third-party liability
• Support compliance with financial regulators (CBN, NDIC, NAICOM) on insurance requirements
• Collaborate with Risk, Product, and Compliance teams to ensure insurance coverage aligns with new digital product launches
• Conduct periodic reviews to identify emerging risks in fintech operations and recommend insurance solutions

Data Analytics & Reporting

• Maintain a centralized insurance database and ensure proper documentation of all policies, endorsements, and related records