ICT Specialist at Rome Business School Nigeria

Job Overview

Rome Business School Nigeria is seeking a highly skilled and proactive ICT Specialist to manage and support our network infrastructure, end-user hardware, AV/classroom technology, ID card systems, and academic ICT operations.

This is a mission-critical role essential to ensuring uninterrupted academic delivery, reliable network uptime, seamless classroom technology, and responsive ICT support—particularly for weekend and executive programmes.

Key Responsibilities

• Network & Infrastructure Management: Maintain, optimize, and monitor internet connectivity, LAN/WAN, Wi-Fi, VPN, and radio failover systems
• Hardware & End-User Device Support: Install, repair, configure, and maintain laptops, desktops, printers, scanners, phones, tablets, and peripherals
• AV, Classroom & Academic Technology: Support AV and classroom technology for teaching, hybrid learning, examinations, and events
• ID Card Systems Management: Manage ID card printing and issuance for students, staff, and faculty
• ICT Asset & Inventory Management: Conduct ICT asset stock-taking, tagging, and reconciliation
• Operational Support & Incident Management: Resolve network outages, device failures, and AV issues promptly in line with SLAs
• Security, Systems & Best Practices: Enforce endpoint security, antivirus protection, and malware prevention

Required Qualifications & Experience

• HND or BSc in Computer Science, Information Technology, Engineering, or related field
• Minimum 2–4 years of hands-on ICT support experience (education or enterprise environment preferred)
• Strong practical knowledge in:
  • Networking (LAN/WAN/Wi-Fi)
  • Hardware troubleshooting
  • AV and classroom technology
• Professional certifications are an advantage (CCNA, Network+, ITIL, Microsoft, or similar)

Core Skills & Competencies

• Strong troubleshooting and analytical skills
• Excellent attention to detail and documentation discipline
• Ability to work under pressure and manage multiple priorities
• Proactive approach to problem-solving and system optimization