## Title: HR Officer

Position Summary

The HR Officer is both strategist and operator—responsible for end-to-end talent management spanning recruitment, onboarding, engagement, performance, and retention. You will ensure every HR touchpoint embodies a culture of innovation, empathy, and service excellence. As the go-to partner for employees and managers, you will champion best-practice HR policies and drive data-driven people decisions.

Key Responsibilities

Talent Management & Employer Branding

Facilitate recruitment for clinical and non-clinical roles, including sourcing, screening, interviewing, offer letters, reference checks, and pre-employment medicals
Build and maintain a live talent pipeline to reduce average time-to-hire by 20%
Represent the organization at career fairs, tech meet-ups, and nursing schools to strengthen employer brand

Onboarding & Orientation

Design a structured 30-60-90-day digital onboarding journey that integrates new hires into organizational culture
Ensure 90% e-policy completion within the first week
Coordinate with IT, Compliance, and Team Leads for seamless provisioning of tools, badges, and system access

Employee Relations & Engagement

Serve as the first point of contact for HR queries and resolve over 95% within 48 hours through HRIS ticketing systems
Plan monthly culture events, wellness challenges, and learning sessions with a target participation rate of 75% or higher
Conduct stay and exit interviews; produce quarterly insights to reduce regrettable attrition

Performance & Learning

Administer the OKR cycle including quarterly check-ins, mid-year reviews, and annual appraisals within the HRIS
Identify skills gaps and source micro-learning opportunities or external training partners
Track training ROI through post-training assessments

Compensation & Benefits Administration

Maintain accurate payroll inputs including leave, overtime, and allowances
Liaise with Finance for monthly pay runs
Manage HMO staff enrollment and leave balances

Location

Lagos, Nigeria

HR Officer at Mitera Health

Job description