Housekeeping Supervisor

Position Overview

We are seeking a highly motivated and experienced Housekeeping Supervisor to oversee our cleaning staff and ensure our facilities are clean, presentable, and welcoming to our guests. The ideal candidate will have keen attention to detail, strong leadership skills, and the ability to motivate and manage a team of housekeepers.

Key Responsibilities

• Manage and train housekeeping staff, including scheduling and assigning tasks
• Ensure all rooms and common areas are cleaned and maintained to high standards
• Develop and implement cleaning procedures and protocols
• Conduct quality control checks to ensure work meets established standards
• Manage inventory of cleaning supplies and equipment, including requisitions for restocking
• Resolve customer complaints related to housekeeping services
• Address maintenance issues and report to the maintenance department
• Monitor and ensure compliance with occupational health and safety standards
• Perform administrative tasks such as timecards and attendance tracking
• Collaborate with other departments to ensure facilities are maintained to high standards

Required Qualifications

• High School Diploma or equivalent required
• Minimum qualification of HND or BSc in Hotel & Catering Management, Accountancy, Social Sciences, or related field of study (additional education or training in hospitality or housekeeping is a plus)
• Minimum three (3) years of cognate experience working in quality hotels
• Proven work experience as a Housekeeping Manager or similar role
• In-depth knowledge of cleaning best practices, chemicals, equipment, and procedures
• Computer literacy required
• Strong leadership, organizational, and communication skills
• Excellent time management abilities
• Good personality and interpersonal skills