Hotel Sales & Marketing Executive at Efezi Southsea Nigeria Limited

Position Summary

A Hotel Sales & Marketing Executive is responsible for promoting the hotel's services, increasing bookings, and building strong customer relationships. The role focuses on driving revenue through strategic sales, advertising, and marketing initiatives while ensuring the hotel maintains a strong brand image in the market.

Key Responsibilities

Sales & Business Development

• Identify and target potential clients including corporates, travel agencies, event planners, and tour operators
• Negotiate contracts and close deals for room sales, conferences, banquets, and events
• Build and maintain long-term relationships with key accounts

Marketing & Branding

• Develop and implement marketing strategies to promote the hotel
• Manage digital marketing campaigns including social media, email marketing, SEO, and online advertising
• Ensure the hotel's brand image is consistent across all platforms

Revenue Generation

• Drive occupancy rates and increase sales in rooms, F&B outlets, spa, and event spaces
• Work with the revenue management team to set competitive pricing strategies
• Monitor market trends and competitor activities to identify opportunities

Event & Promotion Management

• Plan and execute promotional events, hotel exhibitions, and trade shows
• Coordinate with internal departments to deliver successful events for clients

Customer Relationship Management

• Handle guest inquiries and provide information about hotel services
• Follow up on leads, bookings, and post-stay feedback to encourage repeat business

Reporting & Analysis

• Track sales performance, prepare reports, and present results to management
• Analyze marketing campaigns and adjust strategies for improved ROI

Collaboration with Hotel Departments

• Work closely with front office, banquet, and F&B teams to ensure smooth execution of sales commitments
• Support management in achieving overall hotel business goals