Hotel Receptionist/Hostess (Boutique Hotel & Spa) at Venmac Resources Limited

We are looking for a qualified candidate to fill this position.   Position Overview:  The Receptionist/Hostess will be the first point of contact for guests, responsible for creating a welcoming atmosphere and ensuring a seamless check-in and check-out experience. The ideal candidate will possess a blend of beauty, intelligence, and strong interpersonal skills, making them a perfect ambassador for our hotel and spa. Key Responsibilities: - Greet and welcome guests with a warm and friendly demeanor. - Manage front desk operations, including check-in and check-out procedures. - Provide information about the hotel, spa services, and local attractions to guests. - Handle reservations and inquiries through phone, email, and in-person interactions. - Demonstrate excellent sales skills by upselling services and packages to enhance the guest experience. - Maintain a tidy and organized front desk area. - Collaborate with other hotel staff to ensure guest satisfaction and address any concerns. - Uphold the highest standards of hospitality and professionalism at all times. Qualifications: - Must possess a beautiful and professional appearance. - Strong communication skills, both verbal and written. - Excellent interpersonal skills with a friendly and approachable demeanor. - Good knowledge of hospitality and guest service principles. - Ability to handle multiple tasks efficiently and with a positive attitude. - Previous experience in a reception or hostess role is a plus. - Smart and intelligent, with the ability to engage guests effectively. Check how your CV aligns with this job