Hospitality Sales Executive at Sujimoto Construction Limited

About the Role

We are seeking an experienced, dynamic, and results-driven Hospitality Sales Executive to join our team. You will have a strong background in sales and be passionate about driving client patronage and maximizing profit for short-let apartments.

Key Responsibilities

• Manage bookings and reservations for short-let apartments efficiently
• Optimize occupancy rates and ensure seamless guest experiences
• Address guest complaints professionally and in a timely manner
• Implement proactive measures to enhance overall guest satisfaction
• Identify and engage potential clients and partners to expand the network
• Develop effective strategies to attract new business opportunities
• Cultivate and maintain positive relationships with clients to encourage repeat and continuous business
• Collaborate with clients to understand their evolving needs and preferences
• Uphold a consistently high standard of customer service in line with company operating procedures
• Implement best practices to enhance the overall guest experience
• Actively solicit new business opportunities through targeted marketing campaigns and participation in public relations events

Requirements

• Minimum of 3 years of proven experience as a Hospitality Sales Executive
• Hands-on experience in customer service and sales
• Outstanding communication skills, both verbal and written
• Exceptional knowledge of standard hospitality practices and procedures
• Demonstrated ability to negotiate effectively with clients and partners
• Capable of handling multiple tasks simultaneously in a fast-paced environment
• Ability to adapt to changing situations and evolving client needs
• Strong problem-solving skills