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Hospitality Manager

First Excelsia

Lagos, Nigeria Permanent

Published 1 month ago · Expires 3 weeks from now

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Job description

We are seeking an experienced professional for this opening. Position Overview:   - Our client is seeking an experienced Hospitality Manager to oversee daily operations, guest services, and staff management at their resort. - The ideal candidate will ensure exceptional guest experiences, efficient operations, and compliance with hospitality standards. Key Responsibilities: - Manage day-to-day resort operations and guest services. - Supervise, train, and motivate staff to maintain high performance. - Handle customer inquiries, complaints, and special requests. - Ensure compliance with safety, hygiene, and service standards. - Assist in budgeting, procurement, and operational planning. Person Specifications - Bachelor’s degree (BSc) in Hospitality Management, Tourism, or related field. - Minimum of 3 years’ experience in resort or hotel management. - Strong leadership, organizational, and problem-solving skills. - Excellent communication and interpersonal abilities.

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